I found this shop by reading the online reviews. My 2008 Mercury Mariner AWD was having front end drive and brake issues. I listed the symptoms, which were many. Thought my car would be there for awhile. Luke's Auto diagnosed the problem and gave me a detailed explanation of the repair plan and time/cost estimate before proceeding with the work. After work and test drive was completed, a rear brake issue was detected. I had them fix that and the car is great! They had my car for only 3 business days AND they we're busy. For what they did I thought this was great. I'm really impressed with the labor/material price, customer communication and they even showed me photos of affected areas of my vehicle. Thanks so much!

Direct 5 11/14/2018

About a year ago my car had developed a clopping sound it had been serviced by the dealer and I was told they did not hear anything. Was told the axles looked fine, however a while later the left one blew and so did my sway bar. After it was fixed I continued to hear the noise. At this point I didn't know what to do so when the engine light came on I was hesitant to return to the dealer. After an internet search I found Luke's, the reviews were good and the main theme was their honesty. Sure enough I found that to be the case. The motor mounts and oxygen sensor were the problems. He explained he would only replace the bad ones whereas a dealer would have replaced all of them and charged thousands. He understood I was not trying to rebuild yet not quite ready to give up on it. There is one other item that will need replacing but he did not push the issue he told me what I NEEDED and what could wait without sacrificing safety. Throughout the drive home ….NO MORE CLOPPING!!! Looking forward to our next visit my 2006 Acura TL thanks you :)

Direct 5 11/6/2018

My first visit. Friendly staff, gracious about my slightly late arrival & willing to shift things around to best accommodate my morning schedule. Price was competitive as well. I will definitely return.

Direct 5 10/9/2018

We found Luke's on a recommendation from a neighbor who has used them for years. We are very, very pleased with their service! They have gone out of their way to get work done. You wouldn't find this with a dealership. We are so glad we found you and appreciate your going above and beyond for us!

Direct 5 10/7/2018

Great Place.I was one of 'those' customers. My car was making funny noises. I had no idea what was wrong. They went for a test ride with me; provided me with a free loaner and diagnosed the problem. Later that day, I received a call once they had my car up on the lift and said, "good news, it's not as bad as we think. Instead of more than a $300 repair, it was half that and would be ready later that afternoon.' When does that happen? These guys are exactly what they say they are...honest, quality auto repair. My new favorite place.

Direct 5 7/20/2018

Credit where credit is due. When advised of a mistake the staff was more than willing to correct it and make things right. Honesty is rare in the auto service world. I am thankful to Aaron and Luke for all your help.

Direct 5 7/19/2018

I went to two reputed auto garages in Columbus, paid over $1,000 but they could not fix the problem. Luke's Auto was able to identify the problem and complete the repairs at a reasonable price - the car is as good as new. They were courteous and helpful and I was satisfied with the answers to my questions They loaned a car free of charge, which helped to get to work. Some of my Family and friends get their car repairs done at Luke's and are very satisfied. Columbus, OH

Direct 5 5/31/2018

We love Luke’s! We’ve been bringing our vehicles here for years. They are trustworthy, fast, friendly, and very knowledgeable. They explain everything they are going to do and why it needs to be done. Highly recommended!

Direct 5 4/3/2018

Wonderful service. Explained everything in great detail and was very patient when I didn't understand something. Being able to have a replacement/ loaner car while they repaired mine was amazing!

Direct 5 1/19/2018

Always does great work.

From Email 5 12/1/2017
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