COLUMBUS AUTO REPAIR

Sinclair
(614) 885-2880
Mon - Fri: 8:00 AM - 5:30 PM
Grandview
(614) 486-4400
Mon - Fri: 8:00 AM - 5:30 PM
5
Sinclair

I took my car to Luke’s for the first time in October 2019. I picked Luke’s based on the recommendation of one of my son’s friends. I’m glad I followed his friend’s input. I knew it was going to need some repairs, and prepared myself for a fairly expensive service visit. I spent around $900, but as I said, I expected that several items were going to need some work. I thought that the service advisor, Aaron, was very straightforward and honest with me. He didn’t try to up sell me (which other providers have tried). He seemed to understand that even though a trip to the mechanic sometimes means a large repair scope, people have a limit on how big of a bill they can handle. Without me really specifically asking, Aaron was very helpful in sorting out what needed immediate attention and what can wait. Overall, I was very satisfied with my experience, and will continue doing business with Luke’s. They completed the repairs in a timely manner, the issues that were obvious to me have been corrected. They alerted me to some other unknown hanging issues that I opted to have them repair. Communication was excellent - I thought Aaron was respectful and honest to me. This is a good place for auto service.

5
Sinclair

Luke’s advocates for their customers and ensures a positive experience with their service.

5
Sinclair

As always, friendly, totally professional yet personalized completely satisfying work. What a fabulous business you run!

5
Sinclair

Quick honest service. Much appreciated

5
Sinclair

Very helpful with offering Uber rides and a cheaper alternative to the dealership recommendation

5
Sinclair

Luke's is always so good to me. I don't know what they do to your car, but a simple oil change makes your car feel SO MUCH better. They never try to cheat you out of money either - if they can fix something simply, they don't even bother trying to sell you something. They are so thorough and will show you everything, pictures and all. They understand that we're real people and provide loaner cars. Such great people!

5
Sinclair

Great service! They were extremely professional. My inspection was detailed, honest and they only did what was needed to fix the car. Great price too!

5
Sinclair

Top notch service.

5
Sinclair

Luke's is unlike any other body shop in the area. At first, my wife and I were skeptical of taking her Acura anywhere other than the original dealership - but we decided to give Luke's a chance. I had called around to a bunch of different body shops in the area, but nowhere could match Luke's NATIONWIDE 3 year/36,000 mile warranty. From the moment we dropped the car off on Thursday, until I picked it up on Friday afternoon, we were constantly kept up to date. Plus, the fact that they have a whole lineup of loaner cars made the choice a no brainer. Aaron and the rest of crew did an amazing job and I will never go anywhere other than Luke's from this moment forward.

5
Sinclair

Extremely helpful for someone that doesn't know much about cars. Talked me through everything that needed to be fixed, as well as offering me options and advice on necessities vs. things I can take the car in for later. I will definitely be coming back here in the future, very very pleased with my experience. Everyone was extremely nice and welcoming as well.