COLUMBUS AUTO REPAIR

5
GooglePlus
Luke's Auto Service

All of these 5-star reviews do not lie. This place is fantastic! I've never had better service on a vehicle in my life. They were helpful, professional, and described everything to me during the process. My car broke down in Columbus (I live in NY) and took a chance with them because of their ratings on Google.. Couldn't be happier!

Matthew, it is so good to hear you had a great experience with us. We are very grateful for sharing it with others! By the way, our repairs are covered nationwide at any of the 14,000 Napa Auto Care Centers in the country. If you were to have any issues in NY, you can get it fixed under warranty right there. Thank you, Luke Walker (owner)

- Luke's Auto Service
5
GooglePlus
Luke's Auto Service

Luke's Auto is the most trustworthy garage in Columbus. I recently took my car in and they even loaned me a car to drive while they were working on mine! It was such a big help, and totally above and beyond what any shop around here would do. They are trustworthy, reliable, knowledgable, and professional. I would recommend them to anyone looking for car repairs at a reasonable price!

Thank you for the great review! We're happy to have earned your trust! -Luke

- Luke's Auto Service
5
yelp
Luke's Auto Service

Diagnosed and fixed a problem with my car for only $140 and wrote down all the other recommendations for my car without trying to force me to pay for those as well. Honest and helpful.

5
Luke's Auto Service

Luke's is the most reliable place around, I always take my cars there. They are honest, trustworthy, and professional. They even loaned me a car while mine was in the shop! They go above and beyond what other garages around here do. I would recommend them to anyone looking for reliable work at a good price!

5
GooglePlus
Luke's Auto Service

Luke's been working on my cars for years. They are all Christians and very honest. A tad bit more expensive than most shops but you get what you pay for. Great mechanics, all ASE certified and Comfortable waiting area. I'd recommend them to anyone.

Thanks for the kind review Marie! We appreciate you taking the time to share your positive experience! -Luke

- Luke's Auto Service
5
yelp
Luke's Auto Service

The only place my family wants to use to service our cars, EVER. They are knowledgable, polite, professional, and above all, HONEST. The prices are fair and they ALWAYS take the time to explain the complex mechanics of vehicle maintenance to me without patronizing me. They're so good that you have to schedule your maintenance with them, a week in advance sometime, so that is the only "problem" that I've come up against. When we have emergency maintenance, we have to find someone else to do it or wait. Overall, Luke's Auto is the Best in Automotive Care in Columbus!

5
GooglePlus
Luke's Auto Service

Hands down, the most professional, curious and honest shop I have been to in my eleven years in Columbus. I brought my Subaru in because the check engine light came on, then went away, so I wanted codes to be pulled to see what the issue was. I also had an oil change and battery swap done as well as a 60k mile check. Unfortunately my scoobie didn't store the error code history, but since there was no history to pull, Luke's didn't charge me for the diagnostic work that they performed. Any other shop I have been to would of charged me for the labor to run the test. During this whole process I was kept up to date on what they have already done, what was needed, and what wasn't. I was offered options, and nothing was forced on me. Luckily my drive belts did not need to be changed (which is something Subaru claims needs to be done at 60k). The belts were inspected and deemed to be in good shape, and was informed that I should wait until that service is actually needed. I am also pretty sure all my fluids were topped off free of charge, yet another thing I have been charged for at numerous other shops in town. I just got my car back and it runs great. Bottom line, this is a non-predatory auto shop, with loads of experience, a friendly face, and fast turn around time. There is zero BS thrown around at this shop. Info is told as it should, on time, and not over explained to try and make you feel like they are doing more than they are. If you are looking for a mechanic you can trust to do quality work, without hesitation you should go to Luke's Auto.

Adam, thank you so much for the stellar review! We're glad to hear you were so happy with our service! -Luke

- Luke's Auto Service
5
yelp
Luke's Auto Service

Luke's was recommended to us by a coworker. My husband and I have typically had pretty horrible experiences with mechanics. Since moving to Columbus we had not found a shop that felt reliable and honest. I will say that the start of this "relationship" was kind of rocky as my husband and I were pretty hard on them. My van was in pretty bad shape to begin with and throw in some faulty parts... well we weren't initially satisfied with our experience. HOWEVER!!!! The more than gracious technicians/office staff were very patient with us and were MORE than willing to make EVERYTHING "right". In the end we were left with a van that works better than ever. In fact we took it back when it started acting up again (unrelated to other services provided). We also took in a Saab, which for the most part is really hard to find people to work on this car... other than the dealer and we all know how the end price of those visits can be! They were up front with the fact that they do not necessarily "specialize" in this vehicle..(this by the way was the second shop that we took this car to, the first being very shady and dishonest with us) specifically since it is an "antique" 1995.... in the end this vehicle took a dump on us, due to no fault of theirs. I was impressed that they were honest with us about their experience with this type of vehicle and used their fantastic abilities as professional mechanics to make this car last as long as it possibly could.This shop has officially become our "go to" shop. I would and will recommend this shop to all that are looking for reliable, honest and professional car repairs.Also, I will use this opportunity to let Luke's Auto and specifically Aaron and Jay know how much my husband and I appreciate your willingness to put up with our sometimes less than kind and "mechanical ignorance". Thanks guys! See ya soon! Gotta replace that Saab...I am confident that when I bring in my prospective "new" used vehicle you will be able to steer us in the right direction :)

5
yelp
Luke's Auto Service

Best. Mechanic. Ever.These guys are totally honest with me every time I go there. At my last visit, they explained as I was paying that they only had to use one part instead of two and were able to lower the price. So, I ended up paying less than the price we agreed on. You never see that from mechanics!Also, every time I've gone there, I get my car back, fixed, the same day.

5
yelp
Luke's Auto Service

This shop is probably the best in town - not only they did the job very well, but more importantly they are reasonable, friendly, patient, and honest & integrity. They have a good scheduling system, get you in & out in a reasonable manner. I have recommended Luke's Auto to more than a dozen of my friends - and all of them are satisfied with Luke's work, pricing, and timing. I bring all my cars to this place and nowhere else.