COLUMBUS AUTO REPAIR

professional

Straightforward and professional.

This was the first time I've used your shop and I was very impressed. I'd read a lot of great reviews before I came in, and my experience was very similar. Most of my contacts were with Lucas and he was very polite and listened to my description of the problem with my car. Besides the work I came in for, he told me about my 2 bad front tires (which I also knew were bad) but he didn't try to push expensive tires, etc. on me. He gave me a quote on a couple of tires and alignment and even gave me a discount. I felt the overall cost of the repair and tires was reasonable. You folks have earned further business from me (but hopefully your services won't be needed too often 🙂)

Always great.

Great service as always

This is hands-down, the best auto shop in Columbus. My husband and I have taken our cars to Luke's for 4 years now and always get great service. The team is honest and they complete a thorough inspection of our cars every time we bring them in. The staff lets us know what repairs are needed and ways we can decrease costs if needed. Lucas has been a huge help to us. He took the time to tell me repairs that my car might need in the future, answered my questions, and he was patient with me as I explained frustrations I've been having with my car. Thanks Lucas for your exemplary customer service!

Great job as usual

World class service department...better than 99% of dealer service departments that I have worked with, and all that with great communication, and an extra effort to add value to every service visit. Aaron Malott always takes care of me like family. These guys keep my 2006 Jaguar XKR rolling, so I can enjoy it throughout the year.

Always great working with these guys

Great, timely, fair service.