COLUMBUS AUTO REPAIR

Having moved to the Columbus area 2 years ago, and needing a reputable service / repair facility, I looked online and inquired of friends. Luke's kept rising to the top. My car is a 2016 and doesn't need repairs at this time but I need a trustworthy shop for oil changes, tire rotation etc. I brought my 2016 Buick Encore to Luke's on 12/04/2020 and found the work to be first class. In addition to the O.C. & Rotation, they also claimed to do a multi point inspection of essential areas. At checkout, Josh informed me that my battery (rated @ 525 CCA - cold cranking amps) was only producing 320 CCA - which would result in a non-starting morning sometime this winter. He also said my coolant level was down a small amount - no leaks, and they topped that off pro- bono. Thanks to Josh & the mechanic who serviced my vehicle, just today I replaced the battery with an Interstate rated @ 630 CCA. Luke's / Josh didn't try to sell me a battery but just informed me of the issue. Thanks to them, I feel confident that I'll not experience the dreaded 'click' of the ignition when the mercury dips low enough for 320 CCA to not do it's job. I've found my maintenance / repair shop here in Columbus and will recommend these folks to all my family / friends that are looking for honest / reputable workmanship. Prior to bringing my vehicle to Luke's, I'd noticed on several (cool morning) occasions that my ignition was sluggish in turning over the engine and even failed (initially) to start a couple of times. I suspected something amiss but didn't think a 4 year old battery could be the culprit, having had 12 years battery longevity from my former vehicle - a 2004 Dodge Ram 2500. You never know - trust the experts and you won't go wrong. I'm thankful that I needed an oil change / tire rotation at this time - heading into winter.

My son had his catalytic converter stolen from his Prius while parked at OSU off-campus housing. Toyota dealerships would only replace the entire exhaust system, front-to-back, at a cost of $3,000. I live out of town and searched for an auto service shop based upon online reviews. The reviews for Luke’s are stellar. When I called, my first contact, Aaron, was helpful, kind and knowledgeable. They did the work the next day for $1,200, which was $200 BELOW the quote. Great experience with this group!

First Time Customer and I WILL be back. From the moment I dropped off the car until I picked it up, nothing but a class shop. When I dropped the car off, Luke (The Owner) was out front cleaning. He introduced himself and asked how I had heard of them. Josh (My Service Advisor) was friendly and asked what the issues were. I heard first thing the next day, what they had found out and given three different options (with a dollar amount), a time frame in which it would be done, and Josh answered all questions I had. I picked one of the options and was told they would get me a Loaner Car at no cost. I picked the loaner up the next day with a full tank of gas. I was kept informed of what was going on through out the process and could see it also online. The car was done sooner than was quoted and cheaper by $800.00. When I picked up the car, Josh had the part that was causing all my issues. Was informed my car should be good for a while and if not please bring it back so we can get it right. With a 5 year 50000 mile warranty and the Loaner Car, I will definately be back. You guys rock and I will be telling all my friends and family about my experience.

Still the best in Columbus!

Luke’s has replaced an air conditioner in two of my cars. The work is always very good at a fair price. Very professional and pleasant experience always

This shop is the best! They were fair and polite and a real pleasure to deal with. After having a total fiasco at another corporate place that lied to me and charged me for repairs they never did, it is great to have a honest group to work with! They treated me really fair and my car runs great. I will never go anywhere else! I am so glad I found them!!

I just had some work done today. I couldn't be happier. I think I found a real mechanic who is trustworthy. Thanks guys.

Turned on my car this morning, only to be greeted by a disturbing rattling sound. I knew it needed to be checked before I drove any distance. Being new to the area, I didn't have a nearby mechanic. However, I remembered a flier and an internet promo I had seen from Luke's. I gave the office a call, and was told to come right over. It didn't take them long at all to find and fix the problem. They were very courteous and helpful. I will definitely be going to Luke's Auto Service in the future!

I took two different trucks to Luke's Auto and now both times I have been very pleased with the service and the guys there. I have dealt was Adam and he has been great! I just bought another used truck (new to me) and he set me up with the best service for the price to check out the truck. While I was greeting the oil change and courtesy check he offered me a chance to look under the truck and see how it looked and that put me at ease because that is one thing you dont get to see when you buy a used vehicle and while we were looking he showed me a couple of things to watch and he took notes and put them on my bill as a reminder to watch them and repair if they get worse . So thanks Luke's Auto You have my business

Luke's Auto is doing it right. They kept me informed as to the repairs they were doing. They helped me save some money by checking if Some of the work that I had brought my truck in for actually needed to be done. after everything was done they sent me an uber to pick me up. I will be back.