COLUMBUS AUTO REPAIR

5
Luke's Auto Service

We found Luke's on a recommendation from a neighbor who has used them for years. We are very, very pleased with their service! They have gone out of their way to get work done. You wouldn't find this with a dealership. We are so glad we found you and appreciate your going above and beyond for us!

5
Luke's Auto Service

Great Place.I was one of 'those' customers. My car was making funny noises. I had no idea what was wrong. They went for a test ride with me; provided me with a free loaner and diagnosed the problem. Later that day, I received a call once they had my car up on the lift and said, "good news, it's not as bad as we think. Instead of more than a $300 repair, it was half that and would be ready later that afternoon.' When does that happen? These guys are exactly what they say they are...honest, quality auto repair. My new favorite place.

5
Luke's Auto Service

Credit where credit is due. When advised of a mistake the staff was more than willing to correct it and make things right. Honesty is rare in the auto service world. I am thankful to Aaron and Luke for all your help.

5
Luke's Auto Service

I went to two reputed auto garages in Columbus, paid over $1,000 but they could not fix the problem. Luke's Auto was able to identify the problem and complete the repairs at a reasonable price - the car is as good as new. They were courteous and helpful and I was satisfied with the answers to my questions They loaned a car free of charge, which helped to get to work. Some of my Family and friends get their car repairs done at Luke's and are very satisfied. Columbus, OH

5
Luke's Auto Service

We love Luke’s! We’ve been bringing our vehicles here for years. They are trustworthy, fast, friendly, and very knowledgeable. They explain everything they are going to do and why it needs to be done. Highly recommended!

5
Luke's Auto Service

Wonderful service. Explained everything in great detail and was very patient when I didn't understand something. Being able to have a replacement/ loaner car while they repaired mine was amazing!

5
Luke's Auto Service

Always does great work.

5
Luke's Auto Service

Great, friendly service. Honest evaluation and pricing...no surprise costs at the end that can happen at other places. I literally have no complaints. They did great work, let me know how everything would go, didn't attempt any pressure tactics, and got the job done on time at a fair price. And the free loaner was a huge plus for me. I will definitely be back.

3.5
Luke's Auto Service

Great service, great place. I'll be back!

5
Luke's Auto Service

I go nowhere else but Luke's! My favorite things about Luke's are their honesty and their warranties. They are completely transparent with what they're fixing and why, what's essential and what isn't, how they can consolidate costs ("we're going to have to take apart X for Y thing anyway so if you decide to go with getting X fixed, too, we can reduce the cost of labor"), and they are just exceptional with communication - how the car is coming along, the results of the diagnostic tests, etc. I can count on a phone call as soon as they find something that requires a decision from me. Plus, with the whole online report thing they have going on now, they will actually take pictures of the problem areas so you can actually *see* they aren't BS-ing you (and everything is neatly organized into categories of "Good," "Needs Future Attention," and "Needs Immediate Attention" with descriptions of each issue). Additionally, the warranties on their repairs are amazing. I've probably saved as much as I've spent over the years with Luke's through their great warranties. One of the big things is that I never have to ask if anything's under warranty or make sure I'm getting the appropriate repairs free because they tell me up front ("if the leak is coming from the crankshaft seal, that'll be under warranty, so that would bring your estimate down to $X"). In short, I've never been so at ease dealing with the folks at Luke's Auto. And, at this point, I think just about every mechanic there has had some experience with ol' Velma (my '94 Accord Wagon), so it's not like just one person is exceptional - *everyone* is truly fantastic at Luke's Auto! Many thanks from a customer-for-life, -Chaz (and Velma)