COLUMBUS AUTO REPAIR

Luke's Auto was great. I had to have my truck dropped off so they called to tell me it made it there and while it was being serviced I received email updates on progress of work. They figured out what was wrong with it and gave me several options and was not pushy on doing all the work now. Adam talked with me and I felt I was talking to a friend not a "dealership desk jockey". I picked up my truck and he gave me a list of suggestions on repairs I need to do that in the future when time and funds were lined up, which was great so I can work on getting my truck in great shape.

Great customer service! And does great work!

I'm happy that Luke's found me with a direct-mail campaign a year or two ago. Having service that's done right the first time is a plus and the recommendations and advice are always helpful.

I've been taking my cars here for several years now, and have always been happy with the service. It's great to have a place to go with all my car issues and know a great job will be done for a reasonable price. And with free loaner vehicles available when needed, what better service can you get?

So wonderful and professional every single time!!

After the initial diagnostic, I got a call from Josh: "how much do you love your Jeep?" I said "a lot!" Our 2008 diesel Grand Cherokee has taken us all over the US - twice - pulling our 20' travel trailer. It's been an ideal rig for us, the perfect combination of towing capacity and economy. At 177,000 miles, the case could be made that it's time to buy another vehicle, but we're retired, so a hefty truck payment isn't a pleasant thought. Everyone at Luke's Automotive patiently worked with me to come up with the best plan to get her back on the road, considering our limited budget, and the free loaner car was much appreciated. Everyone was great, no surprises, and the car runs great. We are now loyal customers.

Great service - I was seen quickly and my needs were evaluated and taken care of at an excellent price. The extent of work took more than one day, and all my transportation needs were taken care of. Friendly and knowledgeable staff, great work! I will definitely return.

Luke’s auto took care of my needs! Very fast courteous. CORRECTED a misunderstand on my half quickly politely. Will return if I need to.

They were GREAT!!! They were all so friendly. They seemed to be genuinely interested in providing me with good service. It was also obvious that they enjoyed working with each other! They took a video while they were diagnosing my problem. It was so easy to see the play in my shoulder arms. I had thought that the uneven wear on my tires was from problems with my alignment. I wanted them to check the pressure in one of my tires. They showed me the nail in my tire. I could even see on the video the tiny air bubbles that were escaping! They had a free loaner car that I could use. which was important to me because the car that I brought in was my only car. I had brought my car in just before closing on the previous day. It was finished by 10am the very next day! I saw on my receipt a 3 year warranty for all parts and all labor!!! I didn’t even know that that was available, and for free! I didn’t know that there was a problem with my air bags. They were able to fix those the same day! I’m a first time customer. They gave me a first customer coupon! Luke’s had come to me highly recommended. Now I know why!!!

The staff was very friendly and quick about getting my car in and described everything that was going on with it. Would recommend to anyone in the Columbus area!